Re-email if tasks are not completed
S
Sascha Sossong
In our workflow, triggered by action stamps, emails are sent to user groups for which there are new tasks.
Some colleagues sometimes need a reminder to edit the documents now so that they can continue with the workflow. In order to automate these reminders, I would like the “Send email” action to be configurable in such a way that it sends a new email to the user group after a certain period of time when the task for the corresponding document has not yet been completed.
Jan-Dirk Janssen - Amagno Team
Hi Sascha Sossong,
Thank you so much for your contribution.
The behavior you want can already be implemented by configuring magnetic rules and a custom feature.
However, since your wish is that you can set an “interval for repeating the action”, I would leave your contribution open accordingly.
Should you need further assistance, our support and project team will be happy to help you.
Kind regards
commissioned by Jan-Dirk Janssen
Senior IT consultant
S
Sascha Sossong
Hi Jan-Dirk Janssen - Amagno Team,
Thank you for your feedback on my request.
I'm going to take a look at the magnetic rules and features and try out how this thing could work with it. Even if it's just a single reminder (for now) and not a repetitive one, that would really help.
I'll probably have to get your support for that ;-)
Greetings from Hamburg
Sascha Sossong